![[Greatest Hits] How Can Technology Help Deliver Customer Onboarding in a Low-Touch/Digital Approach with Donna Weber, The Customer Onboarding Expert at Donna Weber Springboard Solutions and Principal of KickStart Alliance](https://s3.castbox.fm/22/18/c9/184f4ac55f056aea46270a4a19bbd42b61_scaled_v1_400.jpg "[Greatest Hits] How Can Technology Help Deliver Customer Onboarding in a Low-Touch/Digital Approach with Donna Weber, The Customer Onboarding Expert at Donna Weber Springboard Solutions and Principal of KickStart Alliance")
[Greatest Hits] How Can Technology Help Deliver Customer Onboarding in a Low-Touch/Digital Approach with Donna Weber, The Customer Onboarding Expert at Donna Weber Springboard Solutions and Principal of KickStart Alliance
Update: 2023-02-23
Description
In this episode of The Support Automation Podcast, Donna Weber, The Customer Onboarding Expert at Donna Weber Springboard Solutions and Principal of KickStart Alliance, joins Justin Schmidt to discuss the role of support automation in customer onboarding and the benefits of taking a low/digital touch approach.
Episode resources:
Episode resources:
- Donna Weber’s Website
- Donna Weber on LinkedIn
- Donna Weber on Twitter
- Donna Weber on YouTube
- KickStart Alliance Website
- Onboarding Matters By Donna Weber Book
- Deep Work by Cal Newport Book
- Playing Big by Tara Mohr Book
- The Pomodoro Technique Book
- ClientSuccess Website
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Previous guests include: Jason Yun of Relay, Julie Tuggle-Nguyen of Midwest BankCentre, Jennifer Chiang of Seso, Stacy Justino of Wistia, Jeffrey Breunsbach of Higher Logic, Jared Sklar of HOVER, Kristina Podnar of NativeTrust Consulting, Independent Consultant Rachel Jennings-Keane, Craig Soelberg of Chargebee
Check out our three most downloaded episodes:
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- How to Automate Your Startup with Jennifer Chiang, Head of Customer Success at Seso and Author of The Startup’s Guide to Customer Success
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